Privacy Policy

Introduction

Grocki respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used and protected when you use the Grocki mobile application, website or related services.

By using Grocki, you acknowledge that you have read and understood this Privacy Policy.

Information We May Collect

Depending on how you use Grocki, we may collect information necessary to provide and improve our services, including:

• Name and contact information.
• Mobile number and email address.
• Delivery address and location information.
• Account and order-related information.
• Device and application information.
• Information you voluntarily provide when contacting us.

How We Use Information

Information may be used for purposes such as:

• Creating and managing your account.
• Processing and fulfilling orders.
• Providing delivery and customer support.
• Communicating with you regarding our services.
• Improving the Grocki application and user experience.
• Detecting misuse, fraud or security issues.
• Complying with applicable legal requirements.

Location Information

Grocki may require location or address information to provide delivery-related services. Location information may be used to determine delivery areas, facilitate deliveries and improve the service experience.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember preferences, understand website usage and improve the user experience.

You can manage cookies through your browser settings.

Data Security

We take reasonable measures to protect information from unauthorized access, alteration, disclosure or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Sharing of Information

We do not intend to sell your personal information. Information may be shared with service providers or partners when reasonably necessary to provide services, process transactions, facilitate delivery, maintain technology or comply with applicable law.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent misuse or comply with legal obligations.

Your Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction or deletion of certain information.

For privacy-related requests, please contact us using the details below.

Children's Privacy

Grocki services are not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date where appropriate.

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